If you can't finish signing in on one device, you can sign in on another device and use a one-time code instead. This helps when:

  • Your phone has a content filter that blocks the Google or Apple sign-in page.
  • Google or Apple sign-in opens your browser but never returns to the TachlisAI app.

Sign in with a code

  1. On the device you're trying to use, open the sign-in screen and select Sign in with a code. If a Google or Apple sign-in didn't finish, TachlisAI may open this screen for you.
  2. On any other device, such as a computer or another phone, go to tachlisai.com/code and sign in. In the app, you can also select Open tachlisai.com/code to use your phone's browser.
  3. Select Get code. You'll see an 8-character code.
  4. Back on the first device, enter the code under Sign-in code and select Sign in.

The code doesn't work

  • Codes expire after a short time. If you see "That code isn't valid or has expired," select Get a new code and try again.
  • Make sure you entered all 8 characters.
  • If you've requested several codes in a row, wait a little before trying again.

Still can't sign in?

Ask your filter provider to allow tachlisai.com, api.tachlisai.com, and auth.tachlisai.com, or contact support.